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Re: Everest Home Improvements (ES1910AR)




Dear Mr Meacher,

Thank you for your emails, Robbie Yapp is currently off on holiday this week so I have directed your questions to his manager to see if  he can provide what you have requested.

With regards to installation target date, we would be looking mid - late December for your install. This could possibly fall around the Christmas period so maybe early January.

I do apologise for the delay and thank you for your help in all matters.

I will respond to your questions regarding seeing some designs once I have something to provide you with.

Kind regards,




Sean Meacher <sean@xxxxxxxxxxx>

24/10/2013 22:46

To
Robbie.Yapp@xxxxxxxxxxxxx
cc
Robyn.Drury@xxxxxxxxxxxxx
Subject
Re: Everest Home Improvements (ES1910AR)





Hello,
Just to confirm from this end. I've conversed with Andy Hill at CET and we've sorted out the stained glass designs, so he's said he's confirmed with production control that they have everything they need for production to go ahead.
So finally, it's all looking good.
I would say I'm a little disappointed that I was (originally) feeling pressured to sign off on a design that really was sub-standard and ended up having to take the initiative by talking to the manufacturers directly to get it sorted out.

The other thing that has had me somewhat intruiged, was that at no point has anyone actually shown me, or offered to show me, the design of the frames.
When Trevor first came over, I asked him for, as I've mentioned previously, 'like for like, as far as possible, for keeping the character of the house'.
Now the list of window panels all show 'Timber Casement', so am I to assume that there's only one style for this?...
If so, could you point me in the direction of what they actually look like please?
If not, then shouldn't someone have discussed this with me?
I would have brought this up earlier, but I've been somewhat out of action for the last week and a bit.
I've got some cross-section diagrams that Robbie left with me that show the internal construction, which is all well and good, but having something I could do a mock-up with would be great.

Thanks,
Sean Meacher


On 21/10/13 14:36,
Robbie.Yapp@xxxxxxxxxxxxx wrote:

Dear sir we have sent your drawings to the factory and they are going to manufacture your drawing.I just need you to confirm you are happy with this as it will applied to the stypolite glass  


  From: Sean Meacher [sean@xxxxxxxxxxx]
  Sent:
19/10/2013 14:27 CET
  To:
Robbie Yapp
  Cc:
Robyn Drury
  Subject:
Re: Everest Home Improvements (ES1910AR)


Further to the previous mail.
I'm more than happy to provide any assistance I can to ensure that your supplier can provide what has been asked for/agreed.
I'd even be happy for you to 'borrow' the panel that's inside the porch so that the replacements can be equivalent.
I hope you can understand that for me, this is probably the most important part of this refurbishment, as it's what I'm going to have to look at every day.
As an engineer, I understand what it takes to reproduce something to quite specific tolerances and that's what I'm used to working to - whether that be wood, metal, electronics or any other construction.
I do also have friends who make stained glass for a living. So I have some understanding of the processes involved in the construction and manufacture. Compared to some of their commissions, this isn't that difficult a design.
I know I'm asking for something quite specific and really I'm not trying to be difficult.
However, when Trevor first came over and I explained what I wanted - 'like for like as far as possible, keeping the character of the house' - he assured me this would be possible.
I would have thought that as you are 'the biggest and best' (and were actually my first choice), then we can make everyone happy.

Regards,
Sean Meacher


On 18/10/13 12:13,
Robbie.Yapp@xxxxxxxxxxxxx wrote:
Dear Mr Meacher
 
Yes the windows will have a frosted glass called stypolite that is near as possible to exsisting and will give you priavcy from people peering in , please can you confirm its alright to go into manufacture

 



Kind Regards

Robbie Yapp
Mobile:07903-209362
Postal address

23 Sutcliffe Close
Stevenage
Pin Green 
Hertfordshire
SG1 5PJ


-----Sean Meacher <sean@xxxxxxxxxxx> wrote: -----

To: Robyn.Drury@xxxxxxxxxxxxx
From: Sean Meacher
<sean@xxxxxxxxxxx>
Date: 10/17/2013 02:40PM
cc:
Robbie.Yapp@xxxxxxxxxxxxx
Subject: Re: Everest Home Improvements (ES1910AR)

Further to my earlier mail with the reconstructed images, could you also confirm about the type of obscured glass in the clear panes of the larger panel(s) please?
These particular ones will be going in my hallway so I'd like them to be as similar as possible - or if that's not possible, at least the style that looks like it's lightly sandblasted so that we can't have outsiders peering through the windows...
For details, see the "Big Window Outline with Colours.pdf" in the zip file from the previous email.

Thanks,
Sean Meacher

On 15/10/13 11:58,
Robyn.Drury@xxxxxxxxxxxxx wrote:

Dear Mr Meacher,

Your products are currently in the beginning stages of manufacture however there is a query over the stained glass.

I understand Robbie Yapp surveyor has emailed you about this.

In order for this to be resolved I need to make contact with you as soon as possible. Robbie can converse with you via email or come out and see you at your convenience.

Please do get in touch as soon as you can.

Kind regards,