Good Morning Mr Meacher
I have passed a letter that you have sent into our CEO Roy Saunders. I am extremely sorry that you have had cause to write in. Mr Saunders has read your letter and asked me to investigate matters further and resolve the issues.
I will be speaking to all concerned today and will make contact with you once I have all the facts of the case before me.
In the meantime please do call me if I can be of assistance.
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